FAQ

Need Help?

We've got you covered!       

Here are some of our most frequently asked questions.

 

HOW CAN I CONTACT SISSYS SECRETS LLC?

-WhatsSissysSecret@Gmail.com.

We answer all emails within a timely manner.

 

DO YOU HAVE ANY SOCIAL MEDIA?

-We sure do!

-Instagram Sissys.Secrets 

             -Backup Acct - Sissys_secrets2.0

-Twitter @Sissys_Secrets

 

HOW OLD DO I HAVE TO BE TO BUY SOMETHING?

-Thanks for stopping by! You..Gotta go! You must be 18 years or older

 

IS IT SAFE TO ORDER FROM SISSYS SECRETS?

-Yes! We only use your data for marketing purposes of our own. We send you email offers when you sign up for emails or ask you to leave a review of our products or service via a third-party provider. Opt out anytime.

 

WHAT IS YOUR RETURN POLICY?

-We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

-To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

-Unfortunately, we cannot accept returns on sale items, used items or gift cards.

 

WHAT IF MY ITEM COMES DEFECTIVE?

-Please contact us right away so we can make it right.     WhatsSissysSecret@Gmail.com

 

WHAT IF I LIVE WITH FAMILY?

-All of our items come in discreet packaging, so you're safe.

 

WHAT IS YOUR PROCESSING TIME?

-All orders placed after 3:00 pm EST will be processed the next day.

 

DO YOU HAVE A PRIVACY POLICY?

-Yes, it is linked at the bottom of our website.

 

WHAT TYPE OF PAYMENT OPTIONS DO YOU OFFER?

-We accept Visa, Mastercard, American Express, Discover, Apple Pay, Amazon Pay, Google Pay, Shop Pay. Paypal, Venmo.

-Pay in 4 interest-free installments for orders over $50.00 with Shop Pay.